Terms & Conditions


Costume Hire

Bookings can be made up to a month in advance.

A R200 cash deposit will secure your booking. Your deposit is refundable in cash. You may make a Credit/Debit Card payment for the deposit with an additional 5% charge. All hire costs can be paid by cash or card.

Cancellation
A 2 weeks notice prior to the event date must be made. A 50% deposit will be taken. At any given time later, your full hire charge will be deducted from your deposit. Costumes cannot be changed once they have left the shop’s premises. A refundable deposit will be returned once the costume is used and returned on time in good condition.

Charges
R25 per day for late returns from the initial return date. The customer will be held fully responsible for all costs incurred due to damage or any items not returned. Please note if you do not fit an outfit before collection, you will not be refunded. Customers must not wash costumes unless there is a stain that needs to be removed immediately. Hand wash and drip dry only. No tumble drying. Customers must not attach sticky labels or badges to any part of the costume. Customers must not pin, sew, glue or iron any costume that is hired.

For mascot hire only

Refundable/Booking Deposit:
An amount of R250 is payable in advance for any booking.

Collection
The hire fee is payable on collection. Mascots are allowed to be collected a day before should the Mascot be available for collection. This will be confirmed closer to the date of your event.

Return
For Mascots used on a Saturday and there is a booking for Sunday, Mascots must be returned on Saturday or early Sunday morning. Your deposit will be refunded on return provided that it is returned on time and in the condition that it was hired.

Cancellation
No cancellation will be accepted